Introduction
Canadian Food House is committed to complying with the General Data Protection Regulation (GDPR) for visitors from the European Union and European Economic Area. This page outlines our practices and your rights under this regulation.
Data Controller
Canadian Food House acts as the data controller for personal information collected through this website. Our contact details are:
Canadian Food House
245 Maple Avenue
Toronto, Ontario M5V 2T6
Canada
[email protected]
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you voluntarily submit information through our forms or accept cookies
- Contract: When processing is necessary to fulfill a reservation or service request
- Legitimate Interest: When we have a reasonable business need that does not override your rights
- Legal Obligation: When we are required to process data to comply with applicable laws
Your Rights Under GDPR
If you are a resident of the European Union or European Economic Area, you have the following rights:
Right of Access
You have the right to request copies of your personal data. We may charge a small fee for this service if the request is excessive or repetitive.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions. This right is not absolute and may be subject to legal exceptions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing
You have the right to object to our processing of your personal data, under certain conditions, particularly where we rely on legitimate interests as our legal basis.
Right to Data Portability
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month of receiving it. If your request is complex or numerous, we may extend this period by up to two additional months, but we will inform you of any extension within the first month.
International Data Transfers
As Canadian Food House is located in Canada, personal data collected from EU/EEA residents may be transferred to Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods vary based on the type of data and the purposes for which it is processed. When data is no longer needed, it is securely deleted or anonymized.
Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
Data Protection Officer
While we have not appointed a formal Data Protection Officer, questions regarding our data protection practices can be directed to our management team using the contact information provided above.
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For EU/EEA residents, this would be the data protection authority in your country of residence.
Updates to This Notice
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated effective date.